ShadeBabe™ · made for sun
Store Policies ☁️
From our door
to your phone.
Shipping, returns & replacements, and installation — everything you agree to at checkout, all in one sunny little page.
These are the policies you sign off on before checking out. Give them a quick read — they're short, promise. 💙
📦 Shipping
Orders are processed within 1–3 business days. Once your order ships, you'll receive a confirmation email with tracking information.
Delivery times vary by carrier and location and are estimates, not guarantees. ShadeBabe is not responsible for carrier delays once your package is in transit.
🏠 Shipping Addresses
Please double-check your shipping address before placing your order. ShadeBabe is not responsible for orders shipped to an incorrect address entered at checkout, or for packages lost or delayed because of an address error.
If you notice a mistake, email us right away — if your order hasn't shipped yet, we'll do our best to fix it. Once a package has shipped, we're unable to reroute it.
📱 Choosing Your Model & Size
ShadeBabe screen protectors are cut precisely for each phone model. It is the customer's responsibility to select the correct phone model and size before completing a purchase.
Quick check before you buy: open Settings → General → About on your iPhone to confirm your exact model. One tap now saves a whole exchange later. ✨
Orders placed for the wrong model or size are not eligible for a refund or replacement once the product has been opened. If it's still sealed, see Returns below.
🔁 Returns
We want you to love your ShadeBabe order. Unused and unopened products may be returned within 30 days of delivery.
To qualify for a return, the product must be:
- Unused
- Unopened
- In its original packaging
- In the same condition it was received
For hygiene and product quality reasons, we cannot accept returns on any product that has been opened, installed, applied, damaged after delivery, or used. Approved refunds are issued to the original payment method once the return is received and inspected.
💌 Replacements
If your product arrives damaged or has a clear defect, contact us within 7 days of delivery with your order number and photos of the issue.
If the defect is confirmed, we'll gladly send a replacement or issue a refund. Damage caused by incorrect installation, misuse, accidental damage, or normal wear and tear is not considered a product defect and is not eligible for replacement.
🛠️ Installation
Every ShadeBabe comes with step-by-step installation instructions. For the cleanest, bubble-free install, please read all steps before you start and follow them in order.
Set yourself up for a perfect install:
- Work in a clean, dust-free space (bathrooms after a hot shower are great)
- Clean your screen with the included wipes before applying
- Use the alignment frame — don't freehand it, babe
- Smooth from the center outward to push out bubbles
ShadeBabe is not responsible for improper installation or failure to follow the included installation steps, including protectors that are cracked, misaligned, contaminated with dust, or damaged during a self-install. Installation issues are not covered as product defects.
☀️ Contact Us
Questions about shipping, a return, a replacement, or your install? We've got you.
support@shadebabe.comPlease include your order number so we can help you as quickly as possible.
SEE YOU IN THE SUN ☁️ SHADEBABE™