Shipping Policy

Thank you for shopping with ShadeBabe™. We are so excited for you to receive your order and enjoy clearer screen visibility wherever the sun takes you.

Order Processing

Orders are processed in the order they are received. Once your order is placed, you will receive an order confirmation email. When your order ships, you will receive a shipping confirmation email with tracking information.

Please allow 2–5 business days for order processing once products are in stock, unless otherwise stated.

Pre-Sale Orders

Some ShadeBabe™ products may be offered as a pre-sale before they officially arrive in stock.

If you purchase during a pre-sale, please note that your order will not ship immediately. Pre-sale orders reserve your item in advance, which means you will be among the first to receive it once inventory arrives.

For our current pre-sale, products are expected to arrive in early August. Once they arrive, orders will be packed and shipped as quickly as possible in the order they were placed.

By purchasing a pre-sale item, you understand and agree that your order will ship at a later date.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your order and shipping location.

Estimated delivery times will depend on the shipping carrier and service selected at checkout. Once your order has shipped, delivery times are controlled by the carrier and may vary due to weather, holidays, high shipping volume, or other delays outside of our control.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order. ShadeBabe™ is not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

If you notice an address mistake, please contact us as soon as possible at support@shadebabe.com. We will do our best to update the address before the order ships, but we cannot guarantee changes once processing has begun.

Lost, Stolen, or Delayed Packages

Once an order has been shipped and tracking has been provided, the package is in the care of the shipping carrier.

ShadeBabe™ is not responsible for lost, stolen, or delayed packages after they have been marked as shipped. If your package is delayed or missing, please contact the carrier directly using your tracking number.

If you need help, you can reach out to us at support@shadebabe.com, and we will do our best to assist you.

Damaged Items During Shipping

If your item arrives damaged or defective, please contact us within 7 days of delivery at support@shadebabe.com with your order number and photos of the item and packaging.

If the damage or defect is confirmed, we will offer a replacement or refund depending on the situation.

International Shipping

At this time, ShadeBabe™ may only ship to select locations. If international shipping is available at checkout, customers are responsible for any customs fees, duties, taxes, or import charges required by their country.

ShadeBabe™ is not responsible for delays caused by customs or international carrier processing.

Questions

For any shipping questions, please contact us at:

ShadeBabe™
Email: support@shadebabe.com